Emails To SP libraries getting stuck in Drop Folder.

16 03 2012

Sharepoint 2010 has Amazing capabilities. One of them is the ability to email document libraries. It is very easy to setup.
I have had email enabled libraries running for almost a year, and then suddenly it stopped working. No warnings, nothing.
Emails where getting sent to the Drop folder, but they stayed there, going nowhere.
I was baffled. I tried everything.
IIS reset, new smpt server, rebooting, restarting timer service, etc.
I started digging and came up with these steps that WORK!

1.First on the CA Incoming Email settings I “had” to select Advanced Mode and enter the location of the drop folder.

2. You will have to run stsadm.exe -o enumservices to get the exact full name for the Incoming Email service to list in the next step.

3. Then after that they had to stop my Incoming Email Service manually at the command prompt. They ran stsadm.exe -o -provisionservice -action start -servicetype “Name of your incoming mail service,Version, Culture, Publickeytoken ” Mine was “Microsoft.Sharepoint.Administration.SPIncomingEmailSerivce, Microsoft.Sharepoint, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce11e9429c” NOTE THIS ALL HAS TO BE IN QUOTES WHEN YOU RUN STSADM COMMAND.

4. And Finally the all important IISRESET.

I still don’t know why it stopped working in the first place.
I will say this is mighty fishy.
make sure your timer service account has R/W permissions to the drop folder too. But other than that, this worked for me.

Hope it works for you.

peace out nando.

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One response

10 08 2012
Charlesdg

There is a little error in your command line: there is no dash in front of provisionservice

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